STORE POLICY

CUSTOMER CARE

Our staff will:

- act in a professional manner and be polite at all times
- be in uniform if working on the system, unless carrying out a plain clothed ticket checking exercise
- deal with your enquiry promptly and explain if an immediate answer is not available
- listen to your views and suggestions
- provide you with advice on our facilities and service

Confidentiality:

Any information gathered or held on our customers will be stored securely and will not be shared or sold onto any third party.

Communication

You can contact Amazonas4U by:
- phoning 
- phoning the Customer Relations Team
- emailing: info@amazonas4u.com 

Our key performance target is to reply to 95% of all formal complaints and contacts received by letter within ten working days and email complaints and contacts within five working days.

Access to information

Information about our organisation and the services available can be seen on our website 

Consultation and feedback

Consultation is important to us and we will carry out regular customer surveys and mystery shopper exercises to gather feedback on our services.

PRIVACY & SAFETY

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Information Collection And Use While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). Log Data Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this … The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics. For the full disclosure section, create your own Privacy Policy. Communications We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that ... The Communications section is for businesses that may contact users via email (email newsletters) or other methods. For the full disclosure section, create your own Privacy Policy.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

This Privacy Policy is effective as of (add date) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

WHOLESALE INQUIRIES

All prices are listed in UAE dirhams. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Trade clients will receive 20% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over $500. We cover the cost of postal insurance for any shipments through USPS.

PAYMENT METHODS

- Credit / Debit Cards

- Offline Payments (cash on delivery).