Our staff will:
- act in a professional manner and be polite at all times
- be in uniform if working on the system, unless carrying out a plain clothed ticket checking exercise
- deal with your enquiry promptly and explain if an immediate answer is not available
- listen to your views and suggestions
- provide you with advice on our facilities and service
Any information gathered or held on our customers will be stored securely and will not be shared or sold onto any third party.
You can contact Amazonas4U by:
- phoning the Customer Relations Team
- emailing: firstname.lastname@example.org
Our key performance target is to reply to 95% of all formal complaints and contacts received by letter within ten working days and email complaints and contacts within five working days.
Access to information
Information about our organisation and the services available can be seen on our website
Consultation and feedback
Consultation is important to us and we will carry out regular customer surveys and mystery shopper exercises to gather feedback on our services.
PRIVACY & SAFETY
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
All prices are listed in UAE dirhams. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Trade clients will receive 20% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over $500. We cover the cost of postal insurance for any shipments through USPS.
- Credit / Debit Cards
- Offline Payments (cash on delivery).